General Information FAQ

When should I book Spring Break, Thanksgiving, Christmas Travel?

While there is no exact date to book, we can tell you when most people book and get good fares, and when people book and get high fares:

September is when many people book Spring Break, Thanksgiving, and Christmas travel. Generally, if you book these dates in July, you are certainly assured that you will get the flights that you want, but the airlines generally don't have their flights attractively priced. The longer you wait after September, the more attractive flights are sold out, or are higher priced, so you have to take less attractive flights, or pay more. Remember, the airlines have a limited inventory. They will only sell a certain percentage of their flights at really great prices.

What if I just want to obtain fares without making an airline reservation?

To obtain our best fares, fill in your travel details on the home page with your travel information. Click on the ' Search' button to obtain the fares. You may then select the itinerary and fare that best meet your travel needs. Next, click on the ' Purchase' button near the itinerary to continue with your online reservation. Remember, we can't and won't charge you if we don't have your credit card and passenger information, so you are still under no obligation. After you click the ‘Purchase' button, you will see your FLIGHT DETAILS. You may have to scroll down to see these. Under the Flight Details, you will see the total charge, as well as the cancellation penalties. The flight charge is the total charge you will be billed, except in the rare case we are forced to send you a paper ticket. In which case, you will also be billed for the delivery of the paper ticket.

Can I hold an airline reservation

No, Unfortunately these tickets are instant purchase tickets. Airline inventory is always changing, so it is recommended that you purchase a ticket as soon as you find a fare you like.

Do I need a passport? A Visa? A transit visa?

If you are a US citizen, and are traveling outside of the country, you WILL need a passport that has a validity of 6 months beyond your return. Please click the following link to verify if you need a visa, or transit visa.

http://travel.state.gov/passport/passport_1738.html

Credit Card billing Address

To avoid fraud, the name and address you enter will be the same address we use to deliver any tickets your purchasing. Your name and address must match your address on your banks credit card statement. (Do not use your banks address, enter your own address as it appears on the statement) Fares are not guaranteed until ticketed.

Debit Cards

You should be aware that most debit cards have a daily limit which can start at $250.00. If you use your debit card, and your purchase is over your daily limit, we are UNABLE to ticket your reservation. You should call your bank in advance of your purchase and ask them to raise your daily limit for a day or two. They are usually accommodating.

International Credit Cards

International Credit Cards: International card users must fax copy of valued photo ID such as Visa / Passport and front and back of credit card along with letter stating it is ok to run charges. ID Cards must be readable. Fax To: 972-264-9982. Tickets can only be delivered with in the US only No P.O Box numbers, no Military address. FedEx and UPS will not deliver to PO Box ' s and Military address. International Charges if possible and time allows can run from 30 to 75 dollars. Recover pays any Duties and Tax ' s for tickets.

One Way Airline Travel

All passengers traveling outside of the United States are required to have certain travel documents: a valid passport, a round-trip airline ticket or proof of onward travel, a visa issued by some destination countries, proof of sufficient funds when entering the destination country, medical inoculations for infected areas/countries. If the passenger attempts to fly without proper documentation and are turned away from the airport or required to cancel or change their tickets because of lack of proper traveling documentation, then the passenger assumes full responsibility for any and all change or cancel fees if applicable and/or the loss of the tickets purchased.
Each passenger is responsible to obtain the proper travel documents prior to purchasing airline tickets.

Ticket Delivery Charge

A $20.00 2nd day or $25.00 next day ticket delivery charge will apply to all reservations that require a paper ticket to be sent. Please be aware when ever possible we want your tickets to be e-tickets. This fee covers shipping within the continental United States . Additional charges will apply for other shipping destinations. Please call 888-346-5795 should you like to know what the additional charge would be for your shipping address.

Customer service

Book online any time or call 888-346-5795, Monday - Friday 8am - 5pm cst